Shipping policy

Country Meats ships products to all areas within Bangalore city limits only. Orders are shipped by outsourced delivery service providers or by our own contracted staff. Orders are shipped 30 to 60 minutes before your selected time slot for timely delivery. Country Meats takes the full responsibility to deliver the products to your doorsteps in a timely manner if you have selected the door delivery option.

Delivery of all orders will be made to the address provided by the buyer at the time of purchase. An order acknowledgement email will be sent to the buyers email ID as specified at the time of registration. Shipping cost(s) levied may vary by location. Buyers can see shipping costs on the checkout screen once they select the delivery location.

The buyer must take the full responsibility to make arrangements to physically receive the products at the delivery location. Delivery partners will ring the door bell, knock the door or call on the contact numbers provided. They may call the buyer before reaching the premises if they are unable to find the location. It’s the buyer’s responsibility to answer to calls and help guide the delivery partner to reach the delivery location in case he/she is not able to find it. In case the buyer does not respond to doorbells and phone calls, the delivery partner is not liable to wait beyond 15 minutes from the time the first attempt was made to contact the buyer. Post that the buyer will not be eligible for a refund.

In case the customer has selected the self-pickup option then the onus is on the customer to pick up the pack at the designated time from the designated pickup point.

 

If you have any questions regarding the shipping policy you  can click here to see the different ways to get in touch with customer care team.